DELIVERY POLICY
We offer a range of shipping options for Mainland Great Britain, Northern Ireland and Republic of Ireland customers. If you are buying from overseas, Scottish Highlands, Scottish Islands, Channel Islands, Isle of Man or Republic of Ireland please contact us for a shipping price. All items purchased before 1pm will be shipped the same day (excluding weekends). Please add 24 hours if you purchased after 1pm.
Items will be delivered by courier using Fastway or another similar courier service and will require a signature. Please make sure someone is available to sign for the goods as a failed delivery will either mean you will have to pick up the item yourself from the local post office or you will incur a redelivery charge, which will need to be paid before the delivery is made (pallets and large deliveries). Pallet delivery will be made within 48 hours after day of purchase between the business working hours of 8.30AM - 5.30PM, Monday to Friday (Excluding Bank and Public Holidays).
As we are in Northern Ireland, Scottish Highlands and islands, may be liable for extra freight charges. Scottish Highlands include the postcodes of: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH15-26, PH30-41 and PH49-50. Scottish Islands include the postcodes of: HS1-9, IV40-51, IV55-56, KA27, KW15-17, PA20, PA41-49, PA60-78, PH42-44 and ZE1-3. Delivery to Channel Islands is available for small packages up to 25kg (please contact us for rates).
Please check the condition of all packages before signing accepted in good condition. This is important because the courier waiver liability once the packages have been signed for. If the driver will not let you examine the package or remove the packaging please write DAMAGED by your signature. Please follow these instructions and contact us immediately.